Feedback No More? - August 14, 2024

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Hey, beautiful HR pros! 👋 We’re back with more HR insights, inspo and goodies on what is National Social Security Day — a great opportunity to consider as a team your role in society and what you can do for the less fortunate.

In today’s edition: 

• Out with feedback, in with perspectives →

• JPMorgan staff receive gen AI assistants →

• A company policies checklist for new hires →

SPOTLIGHT

The traditional feedback model is becoming obsolete

In today’s fast-paced, ever-evolving work environments, the traditional model of feedback is quickly becoming obsolete, according to executive coach AJ Thomas.

Writing for Forbes, she says that the repetitive cycle of giving and receiving feedback often fosters a surface-level understanding of performance, focusing more on transactional evaluations than on meaningful growth. 📈

And, instead of relying on outdated feedback mechanisms, managers and supervisors should embrace a more nuanced approach: making “wise interventions” and sharing perspectives.

Wise interventions go beyond the conventional feedback loop. They involve a deeper understanding of individual and team dynamics, addressing issues with contextual awareness and empathy. This approach fosters genuine dialogue rather than one-sided criticism. 👎

For example, rather than simply pointing out mistakes, a manager could engage in a collaborative discussion about underlying challenges, facilitating a shared exploration of potential solutions. This method not only addresses immediate concerns but also encourages long-term development by aligning interventions with broader organizational goals.

Moreover, sharing perspectives allows managers to provide valuable insights while remaining receptive to diverse viewpoints. This exchange of ideas promotes a more holistic understanding of performance and fosters a culture of continuous learning.

It shifts the focus from mere correction to constructive conversation, where diverse opinions contribute to collective problem-solving.

In essence, as feedback loses its efficacy in the modern workplace, wise interventions and shared perspectives offer a more dynamic and supportive framework for professional growth. By prioritizing meaningful dialogue over routine evaluations, organizations can cultivate a more engaged and resilient workforce. 💪

— Chris Leitch

NEWS THAT MATTERS

📈 Employee Confidence Increasing, Yet Remains Shaky

“Workers have been on a rollercoaster ride since 2020” shows Glassdoor report, with mentions of burnout on the website surging. [Glassdoor]

✉️ Jobless Claims Drop to 233K Says DOL

The number of Americans who applied for unemployment benefits fell by 17k in the first week of August. [MarketWatch]

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WEEKLY GIFT

Company policy checklist for new hires ✅

Do you want to make sure all your new hires receive the correct information? Use this template to check that you have everything under wrap. From policies to workplace regulations and safety, we have you covered!

The two-page checklist will ensure your HR department is at the top of their game, and will impress any new hire.

Another masterful HR gift coming your way next week :)

FEATURED RESOURCES

🙌 The Main Types of Diversity in the Workplace

💻 HR Management Tech: LMS Software

🔍 Résumé Screening Tips for Recruiters

Before you go: make sure to share this HR wisdom with other pros! Simply click your forward button, or share our web version.

Created with care by Chris Leitch, Joanna Zambas, and Electra Michaelidou.